When ineffectively managed, conflict can threaten employee well-being, team cohesion, innovation, and organizational effectiveness. Dr. Kinser offers training in conflict resolution; coaches leaders on productive conflict handling; and consults with organizations to analyze, diagnose, and resolve conflicts.

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When conflicts become especially intense and parties cannot find a path forward, Dr. Kinser can help them move to resolution through informal mediation. She guides disputants toward handling emotions productively, without reactive posturing or bargaining, opening up space for new insights, mutual understanding, and an agreeable path forward.